Shipping policy

Shipping policy

 

Shipping Policy

We aim to deliver your orders swiftly and securely. Please review our shipping guidelines below:

Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • You’ll receive an email with tracking details once your order is shipped.

Delivery Times

  • UK Orders: 3–5 business days

  • Europe: 5–10 business days

  • International: 7–14 business days

  • Express Shipping: Available at checkout (1–3 business days)

Shipping Fees

  • Calculated at checkout based on destination and shipping method.

  • Free standard shipping on orders over [£X]—check homepage for active offers.

Address Accuracy & Issues

  • Please double-check your address before placing your order.

  • We aren’t responsible for delays due to incorrect addresses, customs issues, or courier delays.

Lost or Damaged Parcels

  • If your parcel is delayed, lost, or arrives damaged, contact us at [email address]. We’ll work to resolve the issue quickly.

Eco-Friendly Commitment

  • Our packaging uses recyclable materials and minimal waste.

  • We’re committed to reducing environmental impact wherever possible.